DELIVERY ON TIME, TOTALLY SATISFIED - We ordered from Ontaria and our Adirondack Chair arrived on time and as promised last Saturday. I had ordered a kit for self-assembly and together with a friend, we assembled it in 1 1/2 hours. We were pretty proud of the achievement and for a second chair, we would definitely need less time. The chair is now outside on our terrasse and awaits better weather. I am completely satisfied with my purchase. – Marianne Fabian, Krefeld, Germany18.1.2017
SOLID AND COMFORTABLE: I bought mine someplace else but these chairs are really great. Very solid, easy to assemble, everything fits; and they even smell amazing. Sitting comfort is excellent, you can spend a lot of hours in those chairs. I recommend using waterproof wood glue, you don't have to disassemble the chair anyway. Prices at Ontaria are very acceptable. Assembly of the seat is easy, the back is a little more challenging. You need a 100% even floor but it is even better to assemble it on a big table. – Gert Soer, Germany, 23.8.2016
TOP DESIGN, BEST CRAFTSMANSHIP, SUPER SERVICE: As interior designer I have been using this classical Adirondack Chair for the exterior spaces of my projects for a long time. And the original Bear Chair from Canada has proved to be the best. It is aesthetically and from its craftsmanship better than the rest of the pack. And with Ontaria we found a supplier with friendly and competent service, quick response and delivery times. They sell their chairs in practical sets at very competitive prices, as kits, partially assembled and completely mounted and delivered at an agreed day and hour. I don't know of anybody else offering this kind of flexibility and customer service. It is a pleasure to work with Markus. Fritz Eckert, D, 22.5.2016
BEYOND EXPECTATION: Always a little bit exciting to order abroad. But Markus is fantastic. Quick response time on questions, nice products and he really understands what service is about. The bear chairs I bought were a birthday present for my boyfriend. Markus knew. As a surprise, he totally assembled the chairs instead of half. Can’t mention a negative point. And last but not least: the chairs are perfect. Great sitting comfort, light and beautiful! – M. de Jongh, Ouderkerk aan de Amstel, Holland , 8.5.2016
COULD NOT BE BETTER: I was impressed with shipping, your availability and the communication between us. I will certainly recommend Ontaria and the Bear Chairs. With all the rain, I have not had a chance to really enjoy the chairs, but I am sure if something is wrong, you will take care of it. It was a pleasure to order from you and I will surely be back for more. Take care, and all the best for you and your family. Marion Schmitz-Hoppe, Münster. 5.5.2016
GREAT SERVICE, MAGNIFICENT PRODUCT! - We decided to get some Adirondack chairs from the bear chair company because these are simply the best Adirondacks available in the market. Selecting a company that sells them is more difficult. After browsing the internet and comparing prices, Ontaria just offered the best value for money. They simply have the best pricing! And after buying them I found out that they also offer very good Customer Service. (I made a mistake which fixed right away!) For buyers from outside Germany, they ship very fast with a very competitive shipping price. I highly recommend buying with Markus and his team! – Theo Overboom, Holland, 29.4.2016
The Adirondack Chairs are super comfortable and I am enjoying them tremendously.
Christa Jehle, Solothurn, Switzerland, 26.4.2016
You are the best - thanks so much for your help. One is not used to that kind of perfect customer service anymore nowadays.
Anja Treiber, Hirschfeld, Germany, 15.4.2016
Amazing, the Adirondack chair is feather light and easy to move around and how comfortable it is! It really shows off here in the Provence in Southern France and has attracted already quite some attention.
Dick Wismeijer, Montauroux, France, 29.1.2016
To be honest, when you said " will send the spare parts for free", I had understood "free of delivery charge". But now there is no bill at all, which we appreciate tremendously. This screams "we will recommend you" which we will do for sure! Thanks a lot.
Jörg Reichmann, Burbach, Germany, 28.1.2016
Here is a picture of the new barrel sauna in the snow-covered Swiss Jura mountains. Everything works great.
Rolf Hieringer, Muntelier, Switzerland, 23.1.2016
Many thanks for the super fast response, and that on a weekend!
Dr. Chris Pannen, Bonn, Germany 20.11.2015
The shipment of our Bear Chair went really fast, thanks for that. The Chair is super!
Ellen Berenbrinker, Verl, Germany, 9.10.2015
Many thanks for your prompt response - I am impressed with your outstanding service!
Rahel Lüthy, Frauenfeld, Switzerland, 20.5.2015
Thanks for the speedy shipment and the efficient and quick service with questions etc.
Markus Huber, Hallbergmoos, Germany, 26.4.2015
If the quality of the Adirondack chairs is as good as your communication and service, your status with me ranges between super and genius;-)
Georg Treibenreif, Oetwil am See, Switzerland, 9.4.2015
The chairs are wonderful!
David Llorens Corretger, Sant Quize del Valles, Spain, 13.2.2015
Because we wanted the original bear chairs and not the knock-offs you can buy here, we ordered from you. We were especially happy with how uncomplicated the order was and how quickly the shipment arrived.
Sabine Warmuth, Berlin, 20.1.2015
Our Adirondack chairs arrived yesterday! Thank you for keeping us informed all the while. I must say, your customer service is great!!|
Michelle Müller, Aarau, Schweiz, 10.9.2014
"Hello Markus, thank you very much for the very good service!!"
Erik Wijers, Arnhem, Holland, 25.8.2014
Many thanks for all the efforts you have made to complete the delivery."
Dr. A. Yaniv, Netanya, Israel, 5.6.2014
"The bear chair is fantastic! So pleased with it!"
Jette Christensen, Søborg, Denmark, 8.4.2014
Thank you for replying so soon and for your kind offer."
Anders Grönmark, Stockholm, Sweden, 24.2.2014
"We are very happy to have Stickley in our home now and we would like to thank you for your service."
Hans Nickles, Nürnberg, Germany, 19.12.2013
About half an hour after I received your email, DHL arrived and brought the chairs. That was a quick service. Thank you."
Jennie Kempenaar, Dronten, Netherlands, 25.9.2013
"Markus, the furniture was delivered this afternoon. It looks amazing. The Stickley quality is excellent and we are very happy with it."
Ingrid Arnold, London, UK, 27.6.2013
"Markus, all the pieces are in order and how very beautiful they all are, the Stickley beds particularly. Thank you so very much! Take good care."
David & Lisa Strecker, Nice, France,12.6.2013
Thank you for the professional support and attitude!"
Peter Manders, Nijmegen, Holland.11.6.2013
Thanks for keeping me updated and your continued efforts in trying to expedite the process."
Ingrid Arnold, London, UK, 30.5.2013
"Dear Markus, I have been meaning to write for some time to tell you how delighted my husband is with the Adirondack Love Seat I purchased for our anniversary last year."
Sarah Setton, Hove, UK, 29.5.2013
"Hello Markus, thanks a lot for your quick answer and the pictures. We'll recommend your company."
Carine Daenens, Jette, Belgium, 22.5.2013
Super well received and nearly ready with the assembling. Thanks a lot for your service. Chapeau."
John Leijmans, Schinveld, Holland, 19.4.2013
Thank you very much indeed for shipping this to me so promptly. I know my husband will be very excited!"
Sarah Setton, Hove, UK, 5.10.2012
Many thanks for arranging this order, firstly it looks fantastic, secondly your efforts for a stress-free delivery were impeccable."
Chris Milton, Milford-on-sea, Hampshire, UK, 15.8.2012
"It's lovely working with you, Markus. You've made the process easy and enjoyable.”
Debbie Fulton, Heidelberg, Germany, 29.5.2012
“Thank you Markus Philipp for your excellent attention to detail”
Dana Ruffolo, Luxemburg, 15.5.2012
Thanks for taking the trouble to send me photos of the leather and quarter-sawn oak armrest, they're beautiful."
Daniel Mark Vradenburg, Stokesby, Norfolk, Uk, 4.1.2012
The furniture is lovely and everything looks like it has been in the house for ever. Thank you again.”
Estelle Goodwin, Wilmslow, Cheshire, Uk, 23.8.2011
“Dear Markus, Thank you for the the word of a Gentleman.”
Alexander Povolotzkyi, Vienna, Austria, 28.6.2011
“Thank you, Markus for your help in putting the pieces together. Superman was super tired and super cranky the next day.”
Giovanna Beaulieu, Bogis-Bossey, Switzerland, 10.9.2009
“Thank you once again.... It's rare nowadays to find a company that cares for their product and the customer!!!!!!”
Tim Zimmermann, Munich, Germany 13.4.2009
“Dear Markus, Thank you for personal delivery and good to be able to meet you in person! I am delighted with the furniture, which is beautifully crafted.”
John Snook, Wargrave, Berks; UK, 8.12.2008
Many thanks for your kind and informative email. I am delighted that there is a possibility of enjoying Stickley furniture in my house in the UK!”
Jolene Barret, Carlton, Newmarket, UK, 20.11.2008
“Dear Mr. Philipp, the table arrived safe and sound. It is beautiful.”
Alexander Sarris, Athens, Greece, 26.3.2008
“Many thanks for your wonderful attention. Your arrival in Edinburgh came immediately before an appointment with my dentist, so I was not able to take you to lunch, which would otherwise have been my inclination!”
David Summers, Edinburgh, Scotland, 20.3.2008
My goodness, there’s some beautiful-looking Stickley stuff there. Don’t tempt us, you naughty man!”
Peter & Dinah Kessler, London, UK, 27.11.2007
“No doubt once the baby arrives and the house is finished we will give in to the temptation to buy some more Stickley.”
Mark McGaw, Swansea, Wales, 16.4.2007
“You donated a Stickley lamp to the AWCT Bingo. Naturally, Skip fell in love with it and pressed us to keep bidding until we won it!”
Holly Schwarz, Frankfurt, Germany 4.4.2007
“Dear Markus, it all looks great-- you know my style, and I love your stuff.”
Rasa Hiob, Bad Soden, Germany, 14.2.2007